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Welcome to Spur Road Surgery

Spur Road Surgery aims to provide effective health care to all our patients and encourages them to make more responsible choices for their own health and well being.

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IMPORTANT INFORMATION:

Proposal to Merge Spur Road Surgery to Lawrence House Surgery by 01.07.2022

Dear Patients

We are proposing to relocate our surgery from Spur Road to Lawrence House Surgery, London, N15 4JR. All services delivered from the current site will be delivered at Lawrence House. We want to know what our patients think about this and what impact it may have on them so we would be very grateful if you could complete the questions below to help us make the best decisions for our practice and patients. We need to relocate because our Long standing Senior Partner, Dr DasGupta ha

There is considerable growth in the local population with lots of regeneration projects in the area that cannot be met with current capacity of GP services at Spur Road. This is not because we are limited on doctors and nurses but solely because we are limited on space.

After exploring all other available premises options, together with North Central London Clinical Commissioning Group (NCLCCG), we have determined that the best option for relocation of the surgery is to the Lawrence House Surgery.

Please note, the prospective date of merger of Spur Road Surgery with Lawrence House Surgery is 01.07.2022 

Letter to Patients - Merger with Lawrence House Surgery

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This autumn/winter it’s essential you protect yourself and others against both flu and COVID-19. 

 If you’re over 50, you are eligible for a free flu vaccine and a COVID-19 booster. Many adults, most children and all pregnant women are eligible for a free flu vaccine.

Book your flu vaccine appointment now and your COVID-19 booster when you’re offered it.

Call us on 0208 800 9837 to book your flu vaccination. 

www.nhs.uk/wintervaccinations

flu camp

Flu Leaflet

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Dr Dasgupta has retired from 30.09.21

There are two new doctors, Dr Leonard and Dr Rohan, who are taking over the partnership from the 01.10.2021. Dr. Northrop and Dr. Embaie will be still looking after the patients and all of these doctors will be continuing with the patient care. Sila will be taking over from Barnali as the  practice manager as from 01.10.21. Spur Road Surgery will ensure that the continuation of patient care is going to be seamless and excellent as usual.

econsult

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Leaflet

Download our practice leaflet

CQC Score: GOOD

CQC Rating

Policies

Access to Medical Records

If you wish to have access or copies of your medical records, you must apply to the Practice.

There may be a fee for this service. Please ask the reception staff for the appropriate forms to complete.

Confidentiality

Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information.

The practice is registered under the Data Protection Act and the Freedom of Information Act.

If at any time you would like to know more about how we use your information, you can speak to the Practice Manager.

Suggestions, Comments and Complaints

If you have a reason to complain about any aspect of the care you have received, please contact Reception who will forward your comments onto the Practice Manager. Our complaints system meets national criteria.

Making suggestions or complaints will not influence the care or treatment you receive.

View Spur Road Surgery's complaint policy

Summary Care Record

NHS England require practices to enable successful automated uploads of any changes to patient’s summary information, at least on a daily basis, to the summary care record (SCR) or have published plans in place to achieve this by 31st of March 2015.

Having your Summary Care Record (SCR) available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Of course if you do not want your medical records to be available in this way then you will need to let us know so that we can update your record. You can do this via the Opt Out Form.

Zero Tolerance

The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures that doctors and their staff have a right to care for others without fear of being attacked or abused.

We understand that ill patients do not always act in a reasonable manner and will take this into consideration when trying to deal with a misunderstanding or complaint. We ask you to treat your doctors and their staff courteously and act reasonably. All incidents will be followed up and you will be sent a formal warning after a second incident or removed from the practice list after a third incident if your behaviour has been unreasonable.

However, aggressive behaviour, be it violent or verbal abusive, will not be tolerated and may result in you being removed from the Practice list and, in extreme cases, the Police will be contacted if an incident is taking place and the patient is posing a threat to staff or other patients.

Access

The practice is at the junction of Spur Rd and West Green Rd in South Tottenham. Our main entrance is wheel chair accessible and consultation/treatment is on the ground floor.

Bus routes: 41, 230, 341

Nearest tube station: Seven Sisters

(Site updated 06/04/2022)
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